Privacy Policy


For the company “HELLENIC CATERING S.A. Catering and Food Services” (hereinafter referred to as "HC"), respect and protection of your personal data is a commitment. We understand and take seriously the fact that you are aware and interested in your personal information.  

This Privacy Policy describes the personal information that HC collects about you; how we use and protect your personal data; and the choices you have about the way we use that data.

We acknowledge that the protection of personal data is a continuing responsibility and will therefore update and amend this Statement from time to time. Please visit our website from time to time to make sure you are aware of and satisfied with any changes of our Privacy Policy.

1. Who we are
HC (along with Olympic Catering) is the industrial arm of the Goody’s-Everest Group, the Foodservice Sector of Vivartia Group of Companies.
With a presence of over 40 years in the Greek market, the company owns 2 production facilities in Attica and Thessaloniki, specializing in the production of meat products, frozen and chilled meals, salads, dressings, desserts and bakery products.

What personal data we collect
1.1. Contact Data. Contact details such as name, address, telephone numbers, email address of our customers are collected when they expressing interest in our products and services.
1.2. Website Use & Communication. We note how you use our website and whether you open or promote our communications, including information collected through cookies (details on the use of cookies you can found in the Company's Cookies Policy).
1.3. Invoicing details. The details of our clients that are required for invoicing our services, such as home or location address, VAT no, name of Tax Authority and identification information of the client's legal representative.
1.4. Curriculum Vitae. Depending on the position for which you are applying for employment, the Company collects the information submitted by you and processes, for example, the following personal data: your educational background, your employment history, your previous employers, your areas of expertise, professional and other work permits and certifications you hold, the educational institutions you graduated from, your preferences for the type of work, verifying information about your recommendations and previous employers, any other information you choose to submit through the resume submission process, other data that may provide us during any telephone contact with us or through your request or other communications with you.

We avoid collecting sensitive personal data to prevent your rights from violation.

The provision of personal data is by no means mandatory but there are cases in which HC will not be able to take action if it has not collected your specific personal data, such as the information required to serve requests to us.

HC does not collect personal data related to underage 18.
Please help us keep your information up-to-date by informing us of any changes to your personal information.

2. Hοw we collect your personal data
We collect your personal data, inter alia, in the following cases:
2.1. when you contact us directly, over the phone or through our website to informed about our products or services.
2.2. when buying a product or service.

3. How we use (process) your personal data
We use the personal information we collect for the following purposes:
3.1. Customer support. In order to answer to your questions.
3.2. To pay you for the service you provide to us, to certificate our debt, to comply with Tax Law.
3.3. Sales of products and services. For sales, setup, repair and maintain processes of products and services to you.
3.4. Compliance with our legal obligations. 

4. Legal basis of data processing
4.1. The processing of your personal data for providing our products and services, is based on the conclusion and execution of a contract or - at your request - on preparatory actions for the conclusion and execution of a contract.
4.2. In some cases, the processing of your personal data is necessary for our compliance with national and / or European legislation.

5. Time to keep your personal information
5.1. The personal data submitted at your request / interest will be kept by us for the period considered absolutely necessary to fulfill the above purposes and in accordance with the law.
5.2. With respect to the personal data processed to provide our contractual obligations, we may continue to store it for as long as may be necessary to protect the legitimate interests of HC with respect to any potential liability that may arise and relates to the provision of the Service to you, is maintained throughout your business relationship with us and, after termination, for as long as provided by applicable law that claims may be made by the Contracting Parties or, in the event of a claim being made, pending resolution of any dispute.
5.3. We restrict access to your data to those who need to use it for this purpose.

6. Guarantees for your data protection
When you give us your personal information, we take countermeasures to ensure that they are kept secure. In order to protect your personal data, we take physical, technical and organizational safeguards. We are constantly updating and monitoring our security technologies. We restrict access to your personal data to only those employees who need to know that data, in order to provide benefits or services to you. In addition, we educate our employees about the importance of confidentiality and security of your personal information.
Among other things, we have implemented the following technical and organizational measures and procedures to protect your personal data from any loss, alteration, illegal processing or change by:
•    encryption;
•    detection and management of security breach incidents;
•    use of servers located in rooms with limited access and subject to regular checks;
•    use of information systems and applications for computers installed in a way that minimizes the use of personal data and / or user authentication data;
•    adoption of individual procedures for the preservation of personal data and their safe deletion / destruction;
•    access to systems and databases on the need-to-know principle.

7. When and how do we transfer your personal information to others
7.1. As part of our business, we use third party providers who provide services on our behalf and especially 9PIXELS company. So, we may need to share your personal information with them. However, we share only your personal data that are necessary to provide the services we request and additionally require them to protect your data and not to use them for any other purposes.
7.2. The personal data we collect from you is stored in one or more databases hosted by third parties located within the European Union. These third parties do not use or access your personal data for any purpose other than their storage and retrieval.

8. Your rights
Υou have the right to request access to your personal data. In addition, you have the following rights:
8.1. The right to rectification or erasure (in some cases).
8.2. The right to restriction of processing or objection to the processing of your personal data.
8.3. The right (subject to conditions) to receive your personal data for use them anywhere else.
8.4. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
Finally, you have the right to file a complaint to Hellenic Data Protection Authority (HDPA) ( 

9. Transmission of personal data outside the E.U.
The personal data we collect from you is neither transmitted nor processed outside the European Union.

10. How to contact us
If you would like to contact us about this Privacy Policy, the Cookies Policy as well as about how to exercise your rights, you can contact us throughout the website form, send your e-mail at or call to 2310 790700 or 210 6669074.
Our DPO (Data Protection Oficer) is “Netbull IT Services Ltd”.

11. Release Information - Changes and Updates
This Statement was last updated on September 30/01/2020.
We reserve the right to amend and update this Privacy Policy at any time, for any reason, without notice to you, with the exception of the posting of the updated Privacy Policy on our website. We may periodically send emails to remind you of changes and updates to this Statement but you will need to check our website frequently to keep up to date with the current and applicable Privacy Policy.